We will refund your purchase price less shipping. You must pay for return shipping. Please be advised that you are responsible for using proper packaging when returning an item to us. If the item is not received back or is received in non-resellable condition, we will not issue a refund. All Returns must be received within 30 days after the sale has been made.
"It's very interesting how you got started.....I know your product (the "SILK" detangler) is superior....now I know WHY. I use it on my mares mane & tail almost every day. She is turned out and sometimes gets into undergrowth where she picks up brambles, etc. "Silk" makes it so easy to get that stuff out, and her hairs don't rip or break....even if she just lies down in her stall, "Silk" makes it so easy to brush her mane & tail out. Her stall is bedded with woody-pet and often most of it just shakes out. We don't bathe often during the really cold weather, so this is really important!"