We will refund your purchase price less shipping. You must pay for return shipping. Please be advised that you are responsible for using proper packaging when returning an item to us. If the item is not received back or is received in non-resellable condition, we will not issue a refund. All Returns must be received within 30 days after the sale has been made.
"I just wanted to tell you that as a professional groomer I have tried almost every waterless shampoo out there and there is not a better one than yours. I have to share a personal episode where its use was invaluable. I hope you never change the product-it is fantastic! I have an over 100# Kuvasz that had surgery--all went well except he had BAD gastro-intentinal upset--in other words /"flying diarehha"/ & I'm serious if you were closer than a couple feet you could get hit, of course we didn't know this was the case when he came home that night after surgery so approximately 4 a.m. he was full of this all over his tail, pants, feet, etc. ..it was horrible. I took him outside & started to cleanup--had some water with bucket & towel (it was too messy to even take him in my grooiong area). The Espana SILK Waterless Spray completely removed the icky poo plus the odor. I was truly surprised that it REALLY could remove the odor. Now over the next 5 days he still had flying poops I had to actually wrap his pants in plastic, even if he let out a fart it would smear ich out so over this time I had to use the spray very often to spot clean. It takes very little of the spray to be effective & again I can't say enough how well it worked. I have also used it to clean up anal gland accidents from pets I've groomed & it even will work on that & it's about the worst odor & mess to clean up on a dog. Thanks & keep the formula & smell exactly as it is...I love the frangrance it has! Helps alot when your having to clean such smelly stuff!"